Refund & Cancellation Policy

Overview

MomWings is a digital subscription platform. By subscribing, you agree to the billing terms described on our Plans page and in these policies.

Current Subscription Plans

A separate 7-day trial offers personal family tools without a card or automatic charge; advisor sessions and messaging are excluded. Paid memberships are purchased separately, with the first payment collected at checkout. Review your plan and the total, including any applicable taxes, before subscribing.

Monthly Subscription Billing

Your subscription renews automatically each month at the price of your selected plan (Starter $24/month, Plus $54/month, Premium $99/month), before applicable taxes. Existing legacy subscriptions retain their current billing terms until changed. You will be charged on the same date each month until you cancel.

Cancellation

You may cancel your subscription at any time from your account dashboard under "My membership." Cancellation stops future renewals. For subscriptions with an earlier billing provider, contact support for assistance. You retain access to the platform until the end of your current billing period. There are no cancellation fees.

Refund Policy

We do not offer refunds for monthly subscription payments that have already been processed, except for the plan-change adjustments described below and the following cases:

• You were charged twice for the same subscription period (duplicate charge)
• You were charged after cancelling your subscription
• A technical issue on our side prevented you from accessing the platform for more than 7 consecutive days

To request a refund under any of these exceptions, please contact us within 14 days of the charge at support@momwings.com.

Plan Changes

For eligible Creem subscriptions, review a plan change in My membership before confirming it. The change takes effect immediately, with a prorated charge or refund for the remaining period. The confirmation screen shows the estimated adjustment; the final amount is calculated at confirmation. Subscriptions with an earlier billing provider require support assistance.

Service Description

MomWings is a fully digital platform. No physical goods are shipped. All features are accessible online immediately upon subscription activation.

Contact Us

For billing questions, refund requests, or cancellation assistance: support@momwings.com

We respond within 1 business day (Monday–Friday, 9am–6pm Eastern Time).